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Shipping and returns


For orders up to € 500, we charge € 15 shipping costs. Shipping is free for orders from € 500 and is usually delivered within 5 working days. After shipment you will receive a unique 'live tracking code'. With this code you can track your package closely and know exactly when your package will be delivered. Do you work during the day? De Haardwinkel offers evening and Saturday delivery on all its wood-burning stoves. It is also possible to have your order (with the exception of wood stoves) delivered to a Parcelshop near you.


If you've ordered a wood-burning stove, you want nothing more than to enjoy it as soon as possible. That is why we offer an extra service delivery free of charge when purchasing a wood-burning stove. This means free delivery, unpacking service and installation of your wood-burning stove on the ground floor, conservatory, garden house or shed. This way you can quickly sit comfortably warm.


De Haardwinkel offers an extended warranty period up to two years after purchase. In addition, you can register your purchase for return within 14 working days without giving a reason. You are responsible for paying your own shipping costs for returning your item.

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